Johnson & Johnson MedTech: Social Media Request Portal
About the project
The client
Johnson & Johnson MedTech's social media function, coordinating requests from many business units through review, approval, and publishing. This engagement is live and ongoing.
The challenge
An existing Airtable base managed at the data layer needed a modern experience for different users, with clearer permissions, visible request status, and reliable approvals.
What we're building
- Schema and architecture audit to document gaps, redundancies, and risks before building.
- Persona-based Airtable Interfaces for the sector team and for business-unit submitters.
- Request intake to publish pipeline with automated status notifications.
- Submitter portal showing real-time request status.
- Approval tracking by stakeholder, with cycle-time visibility.
- KPI dashboard by business unit, channel, and time to complete.
- Request archive and training materials to support adoption.
Why it matters
Requesters stop chasing updates, approvers see what is waiting on them, and leaders get measurable process insight.
Let's talk
Running a request or approval process on spreadsheets and email? Contact Air Alchemy.
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